Security & Uptime
Keeping services available and defensible: monitoring that catches problems first, patching that actually happens, and an incident process rehearsed before it is needed.
Panoramica
Most security incidents in small and mid-sized organisations are unglamorous: a dependency with a known vulnerability that was never updated, a credential in a repository, an admin account with no second factor. The sophisticated attack is rare; the unpatched library is routine.
Uptime follows the same pattern. Outages are usually caused by an expired certificate, a disk filling, or a dependency change nobody was watching. Both problems are largely solved by monitoring the right things and having a process that runs whether or not anyone remembers.
A chi è rivolto
- Companies who learn about outages from customers
- Businesses with dependencies that have not been updated in years
- Teams with no agreed process for a security incident
Il nostro approccio a Security & Uptime
Le attività concrete che comprende un incarico tipo. Il perimetro si concorda prima: nulla di quanto elencato ricompare più avanti come voce a sorpresa.
Uptime and synthetic monitoring
Checks from multiple locations against the journeys that matter, not just whether the homepage returns a response.
Vulnerability management
Dependency scanning with a defined timescale for acting on severity levels, so advisories are handled rather than accumulated.
Access and secrets
Least privilege, second factor everywhere, and secrets in a manager with rotation rather than in configuration files.
Backup and recovery testing
Restores actually performed on a schedule, with a measured recovery time rather than an estimated one.
Incident response
A written process with roles, communication templates and escalation, rehearsed before it is needed.
Security review
Configuration review and coordination of penetration testing where the risk profile justifies it.
Dal primo contatto al risultato misurato
Sempre la stessa sequenza, così sapete cosa viene dopo.
Assess
Current monitoring, dependency status, access controls and what would happen in an incident today.
Close the obvious gaps
Patching, second factor, secrets and monitoring, which is where most real risk sits.
Prepare
Write the incident process, test a restore, and run through a scenario with the people who would be involved.
Operate
Ongoing monitoring, patching cycle and periodic review, so the position does not decay.
Risultati, non pile di documenti
Un cumulo di deliverable non è progresso. Questi sono i cambiamenti che il lavoro deve produrre.
You find out first
Monitoring the right journeys means problems are detected before a customer reports them.
The common risks closed
Patching, second factor and secrets management address the large majority of realistic incidents.
Recovery that has been tried
A tested restore with a measured recovery time is the difference between a plan and a hope.
An incident that is handled
A rehearsed process means the first hour is executed rather than improvised.
Domande frequenti su Security & Uptime
Quello che ci chiedono prima di contattarci. Se la vostra domanda non c'è, fatecela direttamente.
What are the most common security problems you find?
Outdated dependencies with known vulnerabilities, credentials committed to repositories, admin accounts without a second factor, and over-broad access that was granted temporarily and never revoked. Sophisticated attacks are rare; these are near universal.
How quickly should we patch?
Critical vulnerabilities within days, high within a couple of weeks, and everything else on a regular cycle. The specific timescale matters less than having one that is followed rather than decided case by case.
Do we need penetration testing?
Once the basics are in place, yes, and it is worth doing properly rather than as an automated scan. Commissioning a penetration test before patching known vulnerabilities produces an expensive report listing them.
What uptime should we expect?
For most business applications, three nines is achievable without heroic architecture. Each additional nine costs considerably more, so it is worth deciding what the availability is actually worth before designing for it.
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Security & Uptime di solito si affianca ad altre attività in DevOps, Infrastructure & Technical Operations. Sfogliate l'intera area per vedere i collegamenti.